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Temporary closure, business hours and telephone calls of our shops *Updated on 2020.05.25

2020.05.22
The shops will be reopened while taking care to prevent the spread of infection.
・Shops are constantly ventilated and cleaned with sanitizer.
・Staff will be wearing masks as a precautionary measure.

We ask for cooperation in the following points when visiting our shops.
・There is a limit of the number of customers entering.
・Without wearing a mask, children cannot enter the shops either.
・Please use sanitizer placed in the shops before entering.
・We ask to stay at a distance from other guests and staff.

【From 2020.05.26(Tues.)〜 Daikanyama store, materiaali, neutraali, elävä I・II】
Each shop will be opened as usual and closed on regular holidays (Open hours as usual).
*The number of customers entering at one time is limited:
Daikanyama store: each space to 5, materiaali to 5, neutraali to 3, elävä I: each floor to 3, elävä II to 10.

【From 2020.05.27(Wed.)〜 call】
call will be opened as usual (Open hours as usual).
*The number of customers entering at one time is limited:
call to 15, call market to 2, call café to the number of seats

【From 2020.05.26(Tues.)〜 Kyoto store, galleria, materiaali Kyoto, piece, Kyoto】
We have decided not to set regular holidays in shops in Kyoto.
Each shop will be opened on weekdays 11:00-19:00, Saturdays, Sundays and national holidays 10:00-18:00.
*The number of customers entering at one time is limited:
Kyoto store: 1st floor to 10, galleria to 5, materiaali Kyoto to 2, piece, Kyoto to 5, petit to 2.

【About opening hours of koti】
koti will be opened as follows:
until 2020.05.31 11:00-18:00
from 2020.06.01 10:00-19:30
*The number of customers entering at one time is limited to 5.

【About opening hours of Kanazawa store and Matsumoto store】
Matsumoto store and Kanazawa store are open as usual (Open hours as usual).
*The number of customers entering at one time is limited:
Kanazawa store to 10, Matsumoto store to 5.

Online Store is open as usual, however, please note that it takes about 2 weeks for delivery.

For inquiries to our information desk, please contact us by email.
Please note that it may take a while for us to reply to messages, because we are working with a smaller group of people than usual.

We all look forward to welcoming you back and hope you will enjoy the time in our shops.